Please read these terms carefully before engaging our custom optimization and digital marketing services.
These Terms of Service govern the relationship between our digital marketing agency and the business entities engaging our solutions. By requesting digital campaigns, search engine optimization, local maps ranking frameworks, website audits, paid ad management, or automation integrations, you agree to comply with and be bound by the terms outlined below. These parameters are designed to protect both parties and establish clear expectations.
We construct custom marketing engines to establish regional market authority for our clients. Because we reject templated models, each service scope is custom-tailored to the client's geographical territory, target demographics, and search landscape. This agreement represents the entire understanding between our agency and the subscribing partner.
These terms are active upon signature of the campaign work order or submission of the initial subscription payment. Continued use of our optimized servers, custom API hooks, tracking dashboards, and consulting services constitutes ongoing acceptance of these terms and any future modifications.
The custom services provided by our agency include, but are not limited to, organic local search optimization, technical search auditing, custom conversion design, Google Ads bid management, lead delivery webhook configuration, and local business citation alignment. The specific scope of work, monthly schedules, and performance targets are detailed in your campaign proposal.
Our web designs are constructed from scratch using raw HTML5 and Tailwind CSS. We do not use third-party CMS platforms (such as WordPress, Elementor, or Wix) that introduce security vulnerabilities or slow mobile loading speeds. We maintain sole administrative control over custom build assets during the active campaign phase to protect server configurations.
Search engine optimization is an ongoing process. We perform keyword intent mapping, localized content updates, and structured JSON-LD schema injections regularly. If a client edits verified directory profiles or deletes citation pages without our approval, we are not liable for subsequent search prominence losses.
We operate under a strict territory exclusivity policy to ensure our partners achieve maximum search dominance. When you register a service sector (e.g., residential roofing or commercial HVAC) in your territory, we agree not to partner with any direct competitors in that geographic region.
Territory boundaries are defined by a specific radius or a list of target zip codes in your campaign proposal. This exclusivity remains active as long as your account remains in good standing. If a subscription is canceled or suspended due to non-payment, the territory exclusivity is immediately revoked, and the region becomes available for registry.
We reserve the right to work with contractors in non-competing fields in your territory (e.g., partnering with a plumber while representing a roofer). If you expand your business into new service verticals, you must submit a request to secure exclusivity for those categories, subject to regional availability.
All marketing campaigns are managed on monthly subscription terms. Subscriptions are billed in advance on your monthly cycle date. We require credit card details on file to process recurring subscription fees.
Payments are non-refundable. If you decide to cancel or modify your active campaigns, you must submit a written cancellation request at least 30 days prior to your next scheduled billing date.
Late payments or payment failures will result in immediate suspension of ad management, technical monitoring, and custom server hosting. We are not liable for ranking losses, click-through rate drops, or lead pipeline disruptions due to account suspension. Accounts that remain unpaid for over 60 days are subject to collection proceedings.
We design and build custom websites using lightweight, speed-optimized architectures. Upon completion of the contract and final settlement of all build fees, the client owns the website's frontend visual designs, text copywriting, and custom branding assets.
Proprietary automation scripts, server-side code, and custom API webhooks remain the property of our agency. Clients are granted a non-transferable, non-exclusive license to use these assets for local promotional activities during the campaign term.
Copying, reverse-engineering, distributing, or leasing our proprietary automation integrations, analytics configurations, or custom tracking interfaces to third-party developers is prohibited.
While we use industry best practices to secure organic Maps 3-Pack and search engine placements, search engines adjust algorithms regularly. We do not guarantee specific positions or click-through rates.
We are not responsible for ranking drops caused by search engine algorithm updates, manual profile suspensions due to client changes, or third-party editing errors on verified citations.
Our performance reports are based on verified analytics, call tracking, and lead capture logs. We are not responsible for inaccurate reports due to client changes to analytical tags or domain name record configurations.
In no event shall our agency be liable for any direct, indirect, incidental, special, or consequential damages (including loss of profits, revenue, or local bookings) resulting from service interruptions or campaign performance adjustments.
Our total liability under any service agreement shall be limited to the total fees paid by the client to the agency during the three-month period immediately preceding the event giving rise to liability.
Clients agree to indemnify and hold harmless our agency, its directors, and employees from any claims, losses, liabilities, or expenses arising from the use of client-provided text, images, or business details in campaigns.
These terms remain in effect as long as your service agreement is active. Either party may terminate the agreement for cause if the other party breaches these terms and fails to cure the breach within 15 days of written notice.
Upon contract termination, all active ad campaigns are paused, and our proprietary tracking scripts are disabled. We will provide a static export of client-owned assets (HTML, CSS, images, and text) to facilitate transfer to your new hosting provider.
Any post-campaign transition support, database migrations, or server configuration help requested by the client is subject to our standard hourly consulting rate, payable in advance.
These Terms of Service and any dispute arising out of or related to our marketing campaigns or web design contracts shall be governed by and construed in accordance with local regulations, without giving effect to conflicts of law principles. Any legal suit, action, or proceeding shall be instituted exclusively in the local courts.
Before filing any formal legal claims, both parties agree to participate in good faith mediation or structured settlement talks for a minimum period of 30 days to resolve dispute coordinates amicably.
If any provision of these terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The failure of either party to exercise any right under this agreement shall not be deemed a waiver of any future rights.
We reserve the right to assign our rights and obligations under this agreement to any corporate affiliate or successor entity in the event of an acquisition, merger, or reorganization, provided that your service exclusivity is maintained. This ensures continuity of your campaigns under identical terms.